TICKET FAQ

Everything you need to know about securing your tickets for FyneFest 2020 – hopefully.

Anything missing? Fire us an email or get us on Facebook, Twitter or Instagram and we’ll do our best to get back to you asap.

How much are FyneFest 2020 tickets?

Prices for FyneFest 2020 tickets vary depending on how long you want to visit the festival, whether you’re planning to stay on-site and when you book your tickets.

There are five tiers of ticket pricing; tickets in each tier are the same, however the earlier you book, the cheaper tickets will be. Weekend Earlybird tickets go on sale at 10am on Friday 27 September 2019 – this is the cheapest time to buy your tickets before a small price increase for Tier 1 tickets and so on.

Please see the tickets page for the current pricing.

Each tier of tickets is limited in quantity and will only be available until sold out.

What’s included with FyneFest tickets?

Your FyneFest 2020 ticket includes entry to the festival for the timeframe booked, your festival glass and your first beer.

Ticket timeframes:

  • Weekend with camping: Arrival from 10am on Friday 5 June, departure any time until midday Monday 8 June.
  • Weekend no camping: Arrival from 10am on each day of the festival, departing at conclusion of each evening (no overnight stays).
  • Saturday with camping: Arrival from 10am on Saturday 6 June, departure any time until midday Monday 8 June.
  • Saturday no camping: Arrival from 10am on Saturday 6 June, departure at conclusion of events on Saturday 6 June (no overnight stay).

Please note, anyone wishing to stay overnight at the festival (including campervan or glamping options) must book a ticket option ‘with camping’.

What’s included with the Campervan Pass?

Campervan Passes are add-ons allowing use of one campervan pitch on one of the two campervan fields. Any festival attendee using a Campervan Pass must also hold a valid festival ticket which includes camping.

Pitches are 7m x 5m in size. All campervans, caravans and motorhomes must comfortably fit within their designated pitches, along any awning, canopy, tent or other external additions to accommodation. Towing vehicles can be parked alongside sleep-in vehicles if they fit within the pitch dimensions, otherwise a Car Park Pass must be bought and the towing vehicle moved to the car park area.

Pitches are allocated by by stewards. Pitches cannot be reserved. If you would like a campervan pitch next to friends, we recommend you aim to arrive at the same time to increase likelihood that you will be pitched together.

FyneFest reserves the right to request the removal of any external additions to pitches should the present any risk to other attendees.

We do not allow makeshift campervans on site and campervan pitches cannot be used for tents only.

We are currently unable to offer electric hook-up/power for campervans and generators are not permitted on site.

I have a campervan that is too large for a campervan pitch, what can I do?

Please contact tickets@fyneales.com with the dimensions of you campervan, caravan or motorhome.

Do I need to purchase a Car Park Pass if I have a Campervan Pass?

If both your towing vehicle and accommodation vehicle fit comfortably inside the designated pitch size (7x5m), you may park your vehicle adjacent to the accommodation and do not need to purchase a Car park Pass.

Any vehicle that does not fit within the pitch alongside the accommodation will be required to park in the car park and a Car Park Pass will be required.

Do I need to purchase a Car Park Pass?

Anyone bringing vehicle on site (car, motorbike, van etc) that will not be parked in a campervan pitch will be required to purchase a Car Park Pass from the tickets page of the website to help cover restoration of the site following the festival.

We encourage ticket-holders to share transport to and from the event as much as possible as parking space may be limited.

Car Park spaces will be allocated by stewards on arrival.

Do I need to book tickets for under-18s?

Yes, all under-18s must have valid tickets for the festival.

Children under 13 years old are eligible for free entry to the festival, but must present a valid (free) Kids ticket on arrival.

13-17 year olds must purchase a Youth ticket for entry to the festival.

FyneFest reserves the right to check identification for any ticket holder.

How do I get my FyneFest 2020 tickets?

FyneFest 2020 tickets are issued digitally via email shortly after booking.

Each ticket features a unique barcode that must be scanned before entry. We ask that ticket-holders bring tickets with them either printed or on a portable device to be scanned on arrival.

Can I get a discount on FyneFest tickets?

The only discounted tickets for FyneFest 2020 are for local residents (see below) and we currently do not offer any other discounts.

Local tickets are available to those with a permanent address in the following postcode areas: PA32, G83 (Tarbet & Arrochar only), PA27, PA26, PA24. Maximum four local tickets per address.

Am I eligible to book Local tickets?

Local tickets at discounted prices are available for those living in Inveraray (PA32), Furnace (PA32), Strachur (PA27), Lochgoilhead (PA24), Arrochar (G83), Tarbet (G83) or Cairndow (PA26).

Local tickets can be purchased by using a credit or debit card with a billing address registered in one of the above locations with the matching postcode shown in brackets.

Local tickets are strictly limited to four per household. Multiple orders from the same address will have all orders and tickets cancelled.

FyneFest reserves the right to request additional proof of address from anyone booking Local tickets.

Do I need to book a ticket for my dog?

There aren’t tickets for dogs at FyneFest as such, but all dogs must be registered in advance of the event and owners must agree to and sign a dog owners policy document.

For more information and to register your dog – please visit the Dogs page of the FyneFest website.

Can I get a refund for FyneFest tickets?

All ticket sales are non-refundable. We recommend those with spare tickets use the FyneFest 2020 Facebook event and Fyne Ales Facebook page to resell tickets. The FyneFest team will actively monitor pages to encourage resale on these platforms where possible.

Can I purchase FyneFest tickets over the phone?

All FyneFest 2019 tickets must be booked online via the FyneFest or Thundertix websites.

Can I purchase tickets on the gate at the event?

In the unlikely event that FyneFest 2020 is not sold out in advance, festival tickets will be available on the gate.

I’m having trouble booking FyneFest tickets, where can I find help?

If you are having any problems booking FyneFest tickets, please email tickets@fyneales.com and a member of the team will respond as soon as possible.

Where can I find the festival rules and terms and conditions?
We recommend every ticket holder reads the FyneFest Essentials page of this website, in addition to the terms and conditions of the festival.